Toys and Stuff aims to always provide high quality Goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these Terms and Conditions.

If you receive Goods which do not match those that you ordered, you should contact us within 10 days to arrange collection and return. We will pay for reasonable shipment costs. You will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used by you when purchasing the Goods.

Refunds and replacements will be issued within 3 days of receipt of the returned Goods.

If any Goods you have purchased have faults when they are delivered to you, you should contact info@toysandstuff.co.uk within 10 days to arrange collection and return. Toys and Stuff is responsible for paying shipment costs where any damage or fault is clearly caused by a manufacturing defect. Goods must be returned in their original condition with all packaging and documentation. Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.

If any Goods develop faults that are clearly caused by a manufacturing or production issues, and occur within their warranty period, you are entitled to a repair or replacement under the terms of that warranty.

If Goods are damaged in transit and the damage is apparent on delivery, you should sign the delivery note to the effect that the goods have been damaged. In any event, you should report such damage to info@toysandstuff.co.uk within 7 days and arrange collection and return.

Toys and Stuff is responsible for paying shipment costs. Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.